Refund policy

We aim for complete customer satisfaction. If you are not happy with your order, please review the following rules:

Eligibility for Return / Exchange

Returns are accepted within 4 days of delivery only if:

• Wrong product received

• Damaged or defective product received

• Product not matching description

Non-Returnable Items

• Perfumes (once opened)

• Used or damaged items

• Products without original packaging & tags

Return/Exchange Process

1. Contact us on WhatsApp or email within 4 days of delivery.

2. Share order number, issue details & product unboxing video.

3. Our support team will verify the claim.

4. If approved, we will replace or refund the product.

Refunds

• Refund will be issued to the original payment method.

• Shipping charges are non-refundable.

• Refund can take 5-7 working days to reflect.